Privacy Policy

Last Updated: May 2026

At TurboPay BD, we are committed to protecting the privacy and security of our merchants and their end users. This Privacy Policy explains how we collect, use, and safeguard transaction data.

1. Information We Collect

To provide our secure payment gateway services, we collect:

  • Merchant Data: Name, email address, business details, phone number, and billing information.
  • Transaction Data: Amount, payment method (bKash, Nagad, Card, etc.), timestamp, and order details necessary to execute the payment.
  • Technical Data: IP addresses, API request logs, and device parameters used to prevent fraud.

2. How We Use Your Information

We use the collected data strictly to:

  • Process payments securely between customers and merchants.
  • Monitor, detect, and prevent fraudulent or unauthorized transactions.
  • Provide support, troubleshoot API integration issues, and optimize server performance.
  • Send automated system notifications, transaction alerts, and billing updates.

3. Data Protection & Encryption

Security is our top priority. TurboPay BD processes all data using industry-standard SSL (Secure Sockets Layer) encryption and strict access controls. Merchant credentials and sensitive transaction data are fully encrypted to prevent unauthorized data leaks.

4. Data Sharing with Third Parties

TurboPay BD never sells your data. We only share transaction data with verified financial institutions, banks, and mobile operators (like bKash/Nagad) exclusively to complete the requested transaction. We may disclose data if required by law or judicial mandate.

5. Cookies

We use essential cookies to maintain your session, keep you logged into the merchant dashboard, and remember your system preferences. You can disable cookies in your browser, but it may affect dashboard functionality.

6. Updates to This Policy

TurboPay BD reserves the right to modify this Privacy Policy at any time. Any changes will be updated on this page with a revised "Last Updated" date.